Transparency & trust

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "Customer", or "Organization") and Revnewo Pty Ltd (ACN 000 000 000) ("Revnewo", "we", "us", or "our"), governing your access to and use of the Revnewo platform, including all associated software, mobile applications, APIs, documentation, and services (collectively, the "Platform"). By creating an account, accessing, or using the Platform, you agree to be bound by these Terms in their entirety.

If you are accepting these Terms on behalf of a company, organization, or other legal entity, you represent and warrant that you have the legal authority to bind that entity to these Terms. If you do not have such authority, or if you do not agree to all of these Terms, you must not accept these Terms and may not use the Platform.

These Terms were last updated on January 1, 2026 and are effective as of that date. We reserve the right to modify these Terms at any time. We will notify you of material changes via email or an in-platform notification at least 30 days before the changes take effect.

Revnewo is an integrated revenue operations platform designed to unify sales, marketing, pre-sales, customer success, and billing teams on a single system of record. The Platform includes, without limitation, CRM and deal management modules, marketing demand generation tools, revenue orchestration workflows, enablement and coaching features, billing and subscription management, customer success tooling, and associated AI-powered features.

Revnewo reserves the right to modify, suspend, or discontinue any feature or aspect of the Platform at any time, with or without notice. We shall not be liable to you or any third party for any such modification, suspension, or discontinuation.

You must register for an account to access the Platform. When registering, you agree to:

• Provide accurate, current, and complete registration information
• Maintain and promptly update your account information to keep it accurate, current, and complete
• Maintain the security and confidentiality of your password and restrict access to your account
• Immediately notify Revnewo of any unauthorized use of your account or any other breach of security
• Accept responsibility for all activities that occur under your account

You may not share your login credentials with any other person, transfer your account to any other party, or use another user's account. Revnewo will not be liable for any loss resulting from unauthorized use of your account credentials.

Access to the Platform is provided on a subscription basis. By subscribing to a paid plan, you agree to pay the applicable fees as described on our pricing page or in your Order Form. All fees are quoted in USD unless otherwise stated and are exclusive of applicable taxes.

• Subscription fees are billed in advance on a monthly or annual basis
• Usage-based charges (e.g., email sends, API calls) are billed in arrears
• All fees are non-refundable except as expressly stated in our Refund Policy
• Revnewo reserves the right to modify pricing with 60 days written notice
• Unpaid invoices may result in suspension or termination of access

The Platform, including all content, features, functionality, software, code, designs, graphics, text, data compilations, and other materials ("Revnewo Content"), is owned by Revnewo Pty Ltd and its licensors. You are granted a limited, non-exclusive, non-transferable, revocable license to use the Platform solely for your internal business purposes.

You retain all ownership rights to data, content, and materials you upload to or create using the Platform ("Customer Data"). You grant Revnewo a limited, worldwide, royalty-free license to process Customer Data solely as necessary to provide the Platform services.

You agree not to use the Platform to:

• Violate any applicable law, regulation, or third-party rights
• Transmit spam, unsolicited commercial communications, or malware
• Attempt to gain unauthorized access to any portion of the Platform or its related systems
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive source code
• Use automated tools, bots, or scrapers to access or extract data from the Platform
• Upload content that is defamatory, obscene, fraudulent, or violates any intellectual property rights

To the maximum extent permitted by applicable law, Revnewo and its affiliates shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising out of or relating to your use of or inability to use the Platform.

Revnewo's total aggregate liability for any claims arising under these Terms shall not exceed the greater of (a) the total fees paid by you in the twelve (12) months preceding the event, or (b) USD $100.

Nothing in these Terms limits or excludes any rights you may have under the Australian Consumer Law (ACL, Schedule 2 of the Competition and Consumer Act 2010) or the New Zealand Consumer Guarantees Act 1993, which cannot be excluded by contract. For consumers protected under the ACL or NZ consumer legislation, our liability for a failure to comply with a consumer guarantee is limited (to the extent permitted by law) to resupply of the services or payment of the cost of having the services supplied again.

These Terms are governed by the laws of the State of Victoria, Australia. The parties submit to the non-exclusive jurisdiction of the courts of Victoria and the Federal Court of Australia. For international customers, the parties may elect to resolve disputes by arbitration administered by the Australian Centre for International Commercial Arbitration (ACICA) in accordance with its Arbitration Rules.

Nothing in this clause prevents Revnewo from seeking urgent interlocutory or injunctive relief in any competent jurisdiction.

For questions regarding these Terms, contact legal@revnewo.com. Revnewo Pty Ltd, Melbourne, Victoria, Australia.